Terms of Service

Figuretopia – Terms of Service

Welcome to Figuretopia! We are delighted to have you as a valued customer. Before you start exploring and purchasing our artisan anime resin figures, please carefully read and understand the following Terms of Service (“Terms”). These Terms govern your use of the Figuretopia website (the “Site”) and the services provided by Figuretopia. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Account Registration and Eligibility

1.1. To make purchases through the Site, you must create a Figuretopia account. By registering an account, you affirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction.

1.2. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to promptly notify Figuretopia of any unauthorized access or use of your account.

2. Product Information

2.1. Figuretopia sells artisan anime resin figures made by various studios. We strive to provide accurate and detailed product information, including images and descriptions. However, we cannot guarantee the absolute accuracy of all information and some details may vary from the images displayed on the Site.

2.2. All product prices are listed in the currency specified on the Site. Figuretopia reserves the right to modify product prices at any time without prior notice.

3. Orders and Payments

3.1. By placing an order on our Site, you are making an offer to purchase the selected products subject to these Terms.

3.2. Payments for orders must be made through the designated payment methods provided on the Site. By completing a purchase, you agree to pay the total amount specified in your order, including any applicable taxes, fees, and shipping costs.

3.3. In the event of a pricing error or inaccurate product information, Figuretopia reserves the right to cancel or refuse any orders placed for affected products.

4. Shipping and Delivery

4.1. Figuretopia will make reasonable efforts to ensure timely delivery of products. However, shipping and delivery times may vary depending on factors beyond our control, such as location and courier services.

4.2. Shipping costs will be calculated based on the delivery address and the weight of the purchased items. Customers are responsible for any customs duties or import taxes that may apply to their orders.

4.3. Once the product has been shipped, Figuretopia is not responsible for any loss, damage, or delay caused during transit.

5. Returns and Refunds

5.1. Figuretopia offers a return policy for damaged or defective products. If you receive a damaged or defective item, please contact us within 7 days of receiving the order to request a return.

5.2. Returns for reasons other than damage or defect may be accepted at the discretion of Figuretopia, subject to a restocking fee.

5.3. Refunds will be issued to the original payment method used for the purchase once the returned item has been received and inspected by Figuretopia.

6. Intellectual Property

6.1. All content on the Figuretopia website, including but not limited to images, text, logos, and graphics, is the intellectual property of Figuretopia or its licensors. You may not use, reproduce, or distribute any content from the Site without prior written permission from Figuretopia.

7. Limitation of Liability

7.1. Figuretopia shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of the Site or the products sold on the Site.

7.2. Figuretopia’s total liability for any claim arising under these Terms or the use of the Site shall not exceed the total amount paid by you for the products giving rise to the claim.

8. Amendments to the Terms

8.1. Figuretopia reserves the right to modify or update these Terms at any time. Changes will be effective upon posting on the Site. It is your responsibility to review these Terms periodically for any updates or changes.

8.2. By using Figuretopia’s website and services, you acknowledge that you have read, understood, and agree to abide by these Terms of Service. If you have any questions or concerns, please contact us at [Contact email or support page].

Thank you for choosing Figuretopia! Enjoy your shopping experience with us.

9. Company:

9.1. Company Name: Keemum Loose Leaf Tea limited

9.2. Registration Number: 14005530

9.3. Company Address: 4 Massey House, 85 Hartfield Road, London, United Kingdom, SW19 3ES (this is not a returning address)

10. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of the UK.