Shipping Policy

Shipping Policy – Figuretopia

Thank you for choosing Figuretopia! We are delighted to bring you a captivating collection of anime resin figures. Please read our Shipping Policy carefully to understand the shipping process for our pre-order items.

1. Pre-Order Shipping Information

1.1. Majority of the items we sell are offered as pre-orders. This means that the products will not ship immediately after purchase but will be released at a later date, as stated in the item listing description.

1.2. All release times are estimated and are subject to change due to factors beyond our control, such as production delays or shipping disruptions.

1.3. During the pre-order phase, shipping costs will not be billed at the time of checkout. They will only be billed when the item is released and ready to ship.

2. Shipping Options

2.1. When the pre-ordered item is released and ready to ship, we will email you with available shipping options. If more than one shipping option is available, you will have the opportunity to select the option that best suits your preferences.

3. Shipping Origin

3.1. All our items are shipped directly from Asia, where the production and distribution of our anime resin figures take place.

4. Shipping Costs

4.1. Due to the size and weight of our items, shipping costs can be significant. The package will be large and heavy, which may result in pricy shipping.

4.2. For an estimate of shipping costs, you are welcome to contact us at support@figuretopia.com before making a purchase. Please note that these estimates may differ from the actual shipping rates, as shipping prices can fluctuate, and we will not know the exact dimensions and weight of the packages until the item is released.

5. International Shipping

5.1. Figuretopia ships worldwide, so anime enthusiasts from all over the globe can enjoy our products. However, international shipping costs may vary depending on the destination country and shipping method chosen.

6. Delivery Times

6.1. After the pre-ordered item is released and shipped, delivery times may vary based on the shipping option selected and the destination location.

7. Tracking Information

7.1. For all shipped orders, we will provide you with tracking information once your package is dispatched. This will allow you to monitor the delivery progress of your package until it reaches your doorstep.

8. Customs and Import Duties

8.1. Please be aware that international orders may be subject to customs duties, taxes, or import fees upon entry into the destination country. Any additional charges incurred are the responsibility of the customer.

9. Contact Us

If you have any questions or require further information regarding our shipping policy, shipping estimates, or any other inquiries, please do not hesitate to contact our customer support team at support@figuretopia.com. We are here to assist you and ensure you have a smooth and enjoyable shopping experience with Figuretopia.